Cookie Policy

At peppersoda we are committed to protecting the privacy and security of our customers and site visitors, including you.
We therefore fully appreciate and respect the importance of data privacy and security on the Internet.
Your information belongs to you, not us – you should be able to control it,
and you should know about, and be comfortable with, everything that we do with your information.
We may collect the following information:
Place an order;
Sign up for our newsletters, promotional materials and other services;
Enter prize draws/competitions;
Take part in a survey (in this instance your details will be passed to a third party for research purposes); or
Give us feedback.
The details you provide may include your name, email address, product selections, delivery address,
telephone number, credit or debit card number, the card's expiry date and billing address.
We will keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us.

WHAT INFORMATION DO WE SHARE WITH OTHERS?
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution,
market research, marketing and advertising services (including advertising on third party websites, social media networks and profiling) and promotions management.
We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.
These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Peppersoda.


We believe you should feel both informed and empowered when it comes to our handling and usage of your information.
This notice therefore explains:
what information we collect when you’re using peppersoda website, or when you’re communicating with us;
why we collect that information;
how we may then use that information;
how we share that information;
how long we keep your information, and how we protect it whilst we have it;
what we won’t do with your information; and
what choice and options you have to control your information.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical,
electronic and managerial procedures to safeguard and secure the information we collect online.

WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse
web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its
operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic.
and improve our website in order to tailor it to customer needs.
We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
This may prevent you from taking full advantage of the website.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our
website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer's hard drive.
Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs,
likes and dislikes by gathering and remembering information about your preferences.

WE WILL NOT Sell your information without your consent: We will not sell your personally identifiable information –
including your name, address, e-mail address, or credit card information - to any third party.
We will be as clear and open as we can with you on what information we collect, why we collect it and how we use it,
so you are informed and able to make decisions to control your information in the ways you’re comfortable with;

As long as we have your information, we will keep it up to date and protect it as if it was our own sensitive information, using appropriate security safeguards,
having kept on top of and appropriately taken into account the latest industry standards and best practice.

How long do we keep your information for?
In general we retain the information you provide either while your account is in existence, or as needed to be able to provide the Services to you, or (in the case of
any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.

If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions,
we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide the Services to you.
Your options and choices
We want you to have simple and meaningful choices over your information. While we work hard behind the scenes to protect you and your data at all times,
we’re also committed to providing you with tools to further manage the privacy and security of your information yourself.

You can verify the details you have submitted to peppersoda by contacting our Customer Care team, or via the e-mail address.
Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your address.
You can also contact us by the same method to change, correct, or delete your personal information controlled by peppersoda regarding your profile at any time.
Please note though that, if you have shared any information with others through the peppersoda Social Media channels for example, that information may remain visible,
even after you have deleted the information from your own account.
You can link or unlink your peppersoda account from an account on another service (e.g., Facebook or Twitter), also by changing your account settings (see above).
You can close your account, also through our account settings. If you close your account(s),
However, we may retain archived copies of your information as required by law or for legitimate business purposes (including to help address fraud and spam).
Please note though that, if you have shared any information with others through the peppersoda Social Media channels for example, that information may remain visible,
even after you have closed your account.
You can opt-out of receiving marketing communications from us at any time.This can be done through your account settings, by clicking on the "unsubscribe" link in any email
communications which we might send you, or by contacting our Customer Care team. Once you do this, we will update your profile to ensure that you don’t receive further marketing emails.
Please note that this might take a few days for all our systems to have updated with that fact, and that you might receive a small number of emails from us while we process your request.


Protecting your security
We are always striving to make sure your information is protected. As soon as we receive your information, we use various security features and procedures,
taking into account industry standards, to try to protect the personal information that you provide and to prevent unauthorised access to that information.
We will do our best to protect your personal data, however, there are also a number of things that you can help with. You can keep your account safe by using a strong password that
includes characters other than just letters. We will also encourage you not to use the same password across all or many of your online accounts. As emails, instant messaging, and similar
means of communication are not always encrypted, we also would recommend not communicating any confidential information through these means.

Contacting us
Both the information you provide to us, and the information we collect, is controlled by peppersoda, including for the purpose of the Data Protection Act 1998 (the Act)
and any other applicable laws.

We are always keen to hear from our customers (especially if you feel we’ve let you down or fallen short of your expectations).
We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – after all,
we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement,
or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the peppersoda team,
who will be delighted to answer any questions you may have. You can either contact Customer Care via the peppersoda website, or, write to us at:
GLAMOUR 8 LIMITED
SAGAR HOUSE, 7 SAGAR STREET
MANCHESTER
M8 8EU


Because we’re an online fashion destination, the wording does have to get a little technical at times.
But we’ve done our best to try to explain things as clearly as we can. We’re unlikely to have done this perfectly though,
so we’re always happy to take any questions, comments or suggestions relating to this notice.

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